Privacy Policy

Effective Date: 1st November 2024

Last Updated: 1st November 2024

At SSL SaaS ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you use our platform, website, or services (collectively, the "Services"). By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the Services.

1. Information We Collect

   We collect the following types of information:

   1. Information You Provide to Us
      • Account details: Your name, email address, username, password, and any other registration information.
      • Payment information: If you make a purchase, we may collect your billing address and payment details (processed securely by Paddle).
      • Support and communications: Information you provide when contacting us for support or submitting feedback.
      • Other information: We require information such as your application and the domains is uses to provide out service to You
   2. Information We Collect Automatically
      • Device and usage data: Your IP address, browser type, operating system, and activity on the Platform.
      • Cookies and similar technologies: We use cookies to track your use of our Services and enhance your experience. For more details, see Section 6 below.
   3. Third-Party Information
      • We may receive information about you from third-party integrations or payment processors if you connect them to our Services.
2. How We Use Your Information

   We use the information we collect to:

   1. Provide and improve the Services.
   2. Process transactions securely and efficiently.
   3. Respond to your queries and support requests.
   4. Send important updates, including changes to policies or platform features.
   5. Customise your experience on the Platform.
   6. Comply with legal obligations and protect our rights.
3. How We Share Your Information

   We do not sell your personal information. We may share your data in the following ways:

   1. Service providers: With trusted third parties who perform functions on our behalf (e.g., payment processors, hosting providers).
   2. Legal obligations: To comply with applicable laws, regulations, or legal requests.
   3. Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Your Data Protection Rights

   Depending on your location, you may have the following rights under applicable laws:

   1. Access the personal data we hold about you.
   2. Request corrections or updates to your data.
   3. Request deletion of your data (subject to legal obligations).
   4. Restrict or object to our processing of your data.
   5. Withdraw consent at any time, where applicable.
   6. To exercise your rights, contact us at hello@ssl-saas.com.
5. Data Retention
   1. We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Cookies and Tracking Technologies

   We use cookies and similar tracking technologies to:

   1. Enhance the functionality of the Services.
   2. Analyse usage patterns to improve performance.
   3. Provide targeted marketing (if applicable).

   You can control cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of the Services.

7. Data Security
   1. We employ industry-standard security measures, including SSL encryption, to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
   1. If you access our Services outside the UK or EU, your information may be transferred and stored in a country with different data protection laws. By using our Services, you consent to this transfer.
9. Children's Privacy
   1. The Services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If we discover that a child has provided us with personal information, we will delete it promptly.
10. Third-Party Links
    1. Our website or Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
    1. We may update this Privacy Policy periodically. We will notify you of material changes by posting an updated version on our website or through other communication methods. Your continued use of the Services after updates constitutes your acceptance of the revised policy.
12. Contact Us

    If you have questions or concerns about this Privacy Policy, please contact us at:

    1. Via email at hello@ssl-saas.com OR
    2. Via post to Syon Creative Ltd, 7a Abbey Business Park, Monks Walk, Farnham, Surrey, United Kingdom, GU9 8HT